European Dealer Group of the Year 2019
The teams at ALL local Drive Vauxhall retailers are celebrating after the Drive Vauxhall Group has been named European Dealer Group of the Year 2019 by PSA.
Beating 30 European Dealer Groups in 14 countries, Drive has been recognised as a top performing Group for its exemplary levels of customer satisfaction, exceptional sales performance and financial results, throughout the first six months of 2019.
The business, having grown on a like for like basis in each of its core streams of New and Used car sales, including Fleet, Van and Motability sales, in addition to its Aftersales and Body Repair business, which have also seen exceptional improvements, has contributed to an overall annual turnover in excess of £350 million.
Every Drive retailer has added to this success, and all teams at Drive Vauxhall work tirelessly to ensure customer service remains their number one priority, offering extraordinary Sales and Aftersales care, in addition to delivering outstanding customer satisfaction results.
To celebrate the special accolade, the Drive Vauxhall team will be presented with their European Dealer Group of the Year Award at a ceremony in Croatia, in November 2019.
What’s more, this isn’t the first time Drive Vauxhall’s efforts has been recognised. The Drive Bury St Edmunds and Haverhill sites have also been named Retailer of the Year 2019, and a number of Drive sites across the Group were awarded with the prestigious Customer Excellence Award 2019 earlier this year.
Drive Vauxhall said: “We are absolutely delighted to receive this award, it is a real honour. We always strive to ensure each and every person who visits our dealership receives the utmost in customer care and experience – this award is definitely a testament to the hard work and dedication of the team.”
Rob Keenan, Drive Group Operations Director, added: “The Drive Group has, and always will, take customer satisfaction very seriously, and we always try and go the extra mile. I’d just like to say a huge thank you to each and every member of the 1,000-strong team across the UK for the huge contribution you have played in winning this award; we couldn’t have done it without you.
“We are so proud to be given this special accolade, and we will do our very best to maintain our high standards for the rest of 2019, and many more years to follow.”
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