Further to the recent announcement regarding the new national lockdown coming into effect in England on the 5th November, please see below advise Drive Vauxhall are adopting for the next period.
In accordance with the Government guidelines, from 5th November our Service departments will remain fully operational for appointment-only servicing, MOT tests and repairs, fully supported by our Bodyshop and Parts departments. If you have a current service booking there is no need to cancel, as we will continue to follow the strict COVID safety measures that we have adopted over the past few months. If you are concerned about your vehicle for any reason, our teams will be on hand to assist via telephone, email or live chat.
Please be reassured that each of our sites has approved COVID related processes and all interactions will be completed within a safe environment.
Each of our showrooms remain virtually open, with the Government allowing retailers to operate Click and Collect services, so we will continue to be able to sell and deliver vehicles throughout November. Our sales teams will be fully available to take enquiries for both new and used vehicles via telephone, email or live chat and we can continue to send personalised videos of any model you may wish to enquire about, whilst ensuring you receive a quick, personalised offer, for your consideration.
If you are classed as a key worker or a vulnerable customer, we will still continue to prioritise your booking – please call us on 0330 1781 846 or email keyworkers@drivevauxhall.co.uk. To book your vehicle in online, or to find out more about the procedures in place for a safe vehicle handover, please click here.